Updated 7th October, 2022
As we update, improve and expand the TransportBook App Service, this Policy may change, so please refer back to it periodically. By accessing the Site, App or otherwise using the TransportBook App Services, you consent to the collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.
The Company respects the privacy of the Users of the TransportBook App Services and is committed to reasonably protect it in all respects. The information about the User as collected by the Company is: (a) information supplied by users and (b) information automatically tracked while using a mobile device having TransportBook App Services enabled (collectively referred to as "Information").
Information supplied by users
To avail certain services on the TransportBook App, the users are required to provide certain personal information which may include:
Information based on your usage
Information about transactions made on TransportBook
Please note that
Information we obtain from user's devices
Use of Information:We primarily use the information including but not limited to following purposes:
Sharing of Information:
We do not share or transfer your personally identifiable information with outside parties. This does not include our trusted third parties who assist us in operating our app, conducting our business and also they agree to keep your information confidential.We may also disclose your information to the extent necessary:
Information automatically tracked while using the app or site
Link to third party sites/ad-servers
The Company may share the Information (including sensitive personal information) with any third party without obtaining the prior consent of the User in the following limited circumstances:
Accessing and updating personal information
When you use the Site (or any of its sub sites), we make good faith efforts to provide you, as and when requested by you, with access to your personal Information and shall further ensure that any personal Information or sensitive personal data or Information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal Information or sensitive personal data or Information to be retained by law or for legitimate business purposes. We ask individual Users to identify themselves and the Information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning Information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide Information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your Information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
Information storage and backup
From time to time, we take backup of your data on TransportBook App on our cloud database. This is done for the purpose of enabling Users to get their data back in case their phone's data becomes unusable, or phone gets lost, or the User moves to a new phone device. We also use this backup to provide useful insights and Information related to their spends such as weekly spends in a month, insights related to spend behaviour, etc., and to provide Information related to User spends, patterns and User data in the form of aggregated and anonymized statistics on data such as User spends by category, date, time, bank balances, etc.
We shall keep your information in our records till the period of time where we can potentially offer the TransportBook App Services to you. After such period of time where TransportBook App Services are no more relevant to you, we remove all the Information from our records.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All Information gathered on the TransportBook App is securely stored within the controlled database. Access to the servers is password-protected and is strictly limited.
In the event you have any grievance relating to the processing of Information provided by you, you may contact our Grievance Office at firstname.lastname@example.org or write to us at the following address: